MANAGING ANGER

The range of anger can be enormous.  It can be as simple and harmless as an incident that causes us to be annoyed.  As we mature, we learn how to deal with trivialities and bothersome behavior. We exercise voluntary control when we make a conscious decision to ignore people who test the limits of our patience.

Anger is a natural and normal response when we feel threatened either physically or emotionally or upset at what we perceive as negative behavior by others.

However, on the extreme side, it can lead to rage and aggression.

Anger becomes damaging when it is expressed in uncontrollable, aggressive or violent behavior. When anger is expressed in a manner that is out of proportion to the situation at hand, it is advisable to adapt specific anger management techniques.

In a recent Gallup Poll: two out of every ten employees confessed to being angry enough to hurt some co-worker. Unfortunately, today’s workplace is experiencing an increase of physical violence and verbal assaults.  Anger in the workplace is a reality that must be dealt with.

WORKSHOP OBJECTIVES:

  • What triggers anger and how to avoid and eliminate its destructive influences and outcomes.
  • Managing Stress
  • The High Cost of Anger
  • How Anger Destroys Personal and Business Relationships
  • When Anger Leads to Aggression
  • Learning to Think of the Consequences
  • Managing Negative Emotions
  • Exercises and Strategies Designed to Handle Anger