BUILDING TRUST WITH FRONT LINE EMPLOYEES

Every possibility that exists in the workplace, from getting your team members to change undesirable behavior to improving performance depends on the team leader’s ability to create trust. ¬†With trust, you are able to build a bond between you and your team members.

Trust improves the level and quality of communication and it is essential in moving towards a high performance team that can meet challenges and changes with confidence. Trust establishes the foundation for successful working relationships.

Trust is created over time through exemplary team leader behavior.

WORKSHOP OBJECTIVES:

In this workshop the participants will learn:

  • How lack of trust harms the team and the organization
  • How to establish and maintain trust
  • How to encourage behaviors that re-enforce a culture of trust in the workplace